Medical Services Coordinator Bloomfield Hills, MI

Job Description

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.

ROLE OVERVIEW

The Medical Services Coordinator is a point of contact between multiple parties including patients, physicians, pharmacy staff, and others. Taking charge of day-to-day operations of the Medical Services team by working as a liaison between leadership and Medical Services staff to ensure operations are covered and completed in a timely manner.

BENEFITS

As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

HOURLY PAY: $19.00 - $20.00/hour

LOCATION: 1760 S Telegraph Rd Suite 220, Bloomfield Hills, MI 48302

RESPONSIBILITIES

· Assist medical staff with necessary aspects of patient care

· Ensure timely and professional communication with medical staff and patients

· Answer all incoming calls to the medical services department

· Address all voicemail messages left on patient line

· Communicate messages to medical staff via EMR messaging

· Immediately attend to emergent issues

· Completion of medical records- related tasks as assigned

· Scan all hard-copy correspondence into clients EMR record

· Prepare any prescription paperwork correspondence from medical staff for patients to pick up with proper documentation

· Secure any release of information forms required by clients

· Facilitate communication between patient, medical provider, and pharmacy

SKILLS & EXPERIENCE

· High school diploma or equivalent; medical administrative services certification preferred

· 2+ year of experience in medical administrative services

· Ability to work independently and as a team member

· Strong communication skills, both written and verbal

· Strong organizational and follow through skills and attention to detail

· Ability to multi-task

· Proficient knowledge of medical terminology

· Qualified candidates must be legally authorized to be employed in the United States

· LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

· Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Bloomfield Hills, MI

Full-time

Employment Type

Onsite

Location Type

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LifeStance Health BLOOMFIELD HILLS, MI

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At LifeStance Health, we are growing rapidly. Please complete the following application form and a recruiter will reach out to you with the next steps.

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About LifeStance Health

LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its 550+ clinics nationwide and through its digital health telemedicine offering. The company employs over 7,200 psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout 33 states.

LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Our Mission

As one of the nation’s largest providers of outpatient mental health care, LifeStance Health’s mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare.

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Our Benefits

Full-time employees at LifeStance enjoy a full suite of benefits, including health insurance, dental/vision/life insurance options, 401(k) with match, and paid parental leave.

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Diversity, Equity, and Inclusion

At LifeStance, we are focused on fostering a workplace environment that ensures individuals of all backgrounds are welcomed by a culture of inclusion and respect.

Learn More