Careers
Front Office Coordinator
Salem, NH Full-time
Responsibilities
- Greeting and checking in/out patients in a courteous manner, including going over explanation of benefits and collection of co-payments, deductibles, co-ins, balances etc.
- Providing patients with initial intake paperwork and evaluating paperwork after completion
- Ordering and organizing supplies
- Working with building management to coordinate facilities
- Accepting furniture and other office deliveries; sometimes building small furniture
- Coordinating with set-up and implementation of janitorial staff
- Helping to coordinate IT setup and maintenance while working with our IT vendors
- Answering calls
- Scheduling and rescheduling appointments
- Answering emails and patient messages via Patient Portal
- Maintaining office upkeep and making sure common space is clean and clutter free
- Handling office mail
- Managing electronic patient forms
Skills & Experience
- High School Diploma or equivalent
- 2+ years of experience in a front desk setting
- Possess prior knowledge of OSHA/HIPAA requirements is preferred
- Previous experience with EMR/EHR
- Ability to work independently and as a team member
- Strong communication skills, both written and verbal
- Ability to multi-task
- Qualified candidates must be legally authorized to be employed in the United States
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team!
LIFESTANCE OVERVIEW
LifeStance is a national provider of behavioral healthcare services with operations across the country. We are focused on providing evidence-based, medically driven care for children, adolescents, and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person and through its digital health telemedicine offering.
At LifeStance, patient care is paramount – the driving force in everything we do. LifeStance is committed to state-of-the-art clinical excellence, to partnership and collaboration with other treating health care providers to ensure continuity of care, to the utilization of data to individually tailor services for continual improvement in outcomes, and to empowering patients to make informed choices and help them achieve their goals. This is offered in a compassionate and safe environment that provides education, support, and best practices in integrated care.
As part of this approach, LifeStance seeks to identify and recruit up-and-coming talent who are eager to join a growth-stage company and work closely with an experienced team dedicated to providing the highest quality of care and compassion to individuals with mental health issues.
ROLE OVERVIEW
We are seeking a reliable and motivated Front Office Coordinator. The candidate will be the front office support for patients and clinicians as a whole. You will be responsible for patient management, checking in/out, answering questions regarding patient insurance coverage and benefits and more. Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, and possess professional etiquette.
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LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.
